– Your orders are shipped within 3 working days (Monday-Friday) after bank approval.

– In case of an inconvenience caused by us, you will be notified through your membership information. For this reason, it is important to provide complete and accurate membership information. Delivery cannot be done on weekends and feast days.

– All of the products you choose will be delivered to you by the contracted cargo companies under the warranty conditions of the contracted company.

– The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be informed of the date when the product will be back in stock.

– probidentclnc.com.tr is an online shopping site. It allows multiple users to shop simultaneously. Even though it is rare, it is possible for the consumers to buy the same product and the product is out of stock, in this case;

– If the product you have paid for is out of stock, there is a waiting period of at least 4 (Four) days and at most 30 (thirty) days. If the product cannot be delivered to the consumer between these dates, the payment made is returned to them.