Distance Sales Contract
Article 1: SUBJECT
The framework of the contract covers the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers-Distance Contracts Implementation Principles and Procedures regarding the sale and delivery of the product sold by the SELLER to the BUYER, whose qualifications and sales price are specified below.
Article 2: SELLER INFORMATION
EBIO WELLNESS INNOVATIONS AND TECHNOLOGIES E-COMMERCE MANUFACTURING AND TRADING INC.
Merter Tax Office Tax No: 0340367472
Article 3: BUYER INFORMATION
Article 4: PRODUCT INFORMATION
Article 5: GENERAL PROVISIONS
5-1 The BUYER declares that they have read all the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract specified in the invoice and have given the necessary confirmation in electronic environment.
5-2 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
5-3 The SELLER is responsible for the delivery of the contracted product, intact, complete, in accordance with the qualifications specified in the order, together with the warranty documents and user manuals, if any.
5-4 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information, depending on the distance of the BUYER’s residence for each product, provided that it does not exceed the legal 30-day period.
5-5 For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER.
5-6 If the bank or financial institution fails to pay the price of the product to the SELLER due to the unfair and unlawful use of the BUYER’s credit card by unauthorized persons after the delivery of the product, it must be sent to the SELLER within 3 working days.
5-7 Delivery of Goods and Delivery Method
The contract enters into force upon approval by the BUYER and is executed upon delivery of the Goods/Services to the BUYER. The goods/services will be delivered to the person(s) at the address specified by the BUYER in the order form and in this contract.
5-8 Delivery Costs and Performance
The delivery costs of the Goods/Services belong to the BUYER unless the SELLER has declared on the website that the delivery fee will be covered by them. Delivery of the goods is done in the promised time as long as the SELLER’s stock is available and the payment is made. The SELLER delivers the Goods/Services within 30 (thirty) days from the order of the Goods/Services, and reserves the right to extend an additional 10 (ten) days with written notification within this period. If, for any reason, the Goods/Services fee is not paid by the BUYER or the payment made is canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the Goods/Services.
5-9 Representations and Warranties of the Buyer
The BUYER declares that they have read the preliminary information uploaded by the SELLER regarding the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the website and has given the necessary confirmation in electronic environment. BUYERS, as Consumers, can deliver their requests and complaints through the channels provided by the seller contact information above.
By confirming this Agreement and the Preliminary Information Form electronically, the BUYER has confirmed that they have obtained the correct and complete information about the address, basic features of the ordered products, price of the products including taxes, and payment and delivery information from the SELLER before the conclusion of the distance contracts.
The BUYER is responsible for inspecting the delivery before receiving the Goods/Services. In case of accepting damaged, broken, torn and defective Contractual Goods/Services from the cargo company, the responsibility belongs entirely to the BUYER. The Goods/Services received from the delivery will be considered undamaged and intact. The responsibility and damages of the Goods/Services after delivery belong to the BUYER. After the delivery of the Goods/Services, if the bank or financial institution fails to pay the price of the goods/services to the SELLER due to the unfair or unlawful use of the BUYER’s credit card by unauthorized persons, not due to the Buyer’s fault, the BUYER is obliged to return the Goods/Services to the SELLER within 3 (three) days. In this case, the delivery costs belong to the Buyer.
5-10 Representations and Warranties of the Seller
The SELLER is responsible for delivering the Goods/Services subject to the Contract to the under the Consumer Legislation as intact, complete, with specified qualifications in the order, and with warranty documents/user manuals, if any. If the SELLER cannot deliver the product subject to the contract within the period due to compelling or extraordinary circumstances that prevent transportation, they are obliged to notify the BUYER as soon as possible. If the Good/Service subject to the contract is to be delivered to another person, the SELLER cannot be held responsible in the case when the person to be delivered does not accept the delivery.
5-11 The BUYER may notify the defective or broken product to the Authorized Service Center for the necessary repair within the warranty conditions, whether or not the products sold with the warranty certificate, İf there is not, they can send the product to the SELLER, in which case the shipping costs will be covered by the SELLER.
5-12 This contract becomes valid after it is signed by the BUYER and delivered to the SELLER.
5-13 We can cancel your order to ensure the security of the credit card holder when the bank or the SELLER credit card security unit considers it necessary, or if the card holder is different and cannot be reached from the phone number registered in the system to get approval for the order.
5-14 Bank records and computer IP number will be recorded in every order, and legal action will be taken against the responsible IP owner by reporting to the prosecutor’s office in case of any fraud.
Article 6: RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw within 14 (fourteen) days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax, e-mail or telephone within this period and the product must not be used under the provisions of Article 7. In case this right is exercised, it is obligatory to return the original invoice with a copy of the cargo delivery report indicating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER. The product price will be returned to the BUYER within 7 days following the receipt of these documents to the SELLER. If the original invoice is not sent, VAT and other legal obligations, if any, are not refunded. Due to the right of withdrawal, the shipping cost of the returned product is borne by the BUYER.
In addition, for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that deteriorate quickly or whose expiration date has passed, the right of withdrawal cannot be used. The use of the right of withdrawal for all kinds of software and programs, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, tape, etc.) and all kinds of cosmetic products is subject to the condition that the product is unopened, intact and unused.
Article 7: ORDER CANCELLATION
The BUYER has to notify the Customer Services unit by phone 0212 573 50 50 Pbx within 24 hours of order cancellation of the product subject to the contract. If your order has been shipped, your order cannot be canceled. The right of withdrawal rule applies to returns.
Article 8: AUTHORIZED COURT
In the implementation of this contract Consumer, Arbitration Committees and Consumer Courts in the SELLER’s settlement are authorized until administered by the Ministry of Industry and Trade. In the event that the order is realized, the BUYER and the SELLER are deemed to have accepted all the terms of this contract.
BUYER accepts, undertakes and declares that they have read and confirmed the Preliminary Information in electronic environment under Law No 4882, 6502 I. 9/A, f.2 and Dis. Contr. Dir. Articles 5 and 6.
I, as the Consumer/Buyer, have read, understood, accepted and approved and confirmed all the issues written in this 4 (four) page Preliminary Information Document.